Attempting to reset my friend's account's password fails to send the response email. The ajax-module-connector.php call eventually succeeds (the "Please wait" never goes away), but returns the following:
SMTP Error: Could not connect to SMTP host.
SMTP Error: Could not connect to SMTP host.
SMTP Error: Could not connect to SMTP host.
SMTP Error: Could not connect to SMTP host.
{"status":"no_email","message":"Could not send the email - please try again later","CURRENT_TIMESTAMP":1653571285,"callbackIndex":"1"}
Because this isn't valid JSON it also results in a console error:
VM31:1 Uncaught SyntaxError: Unexpected token S in JSON at position 0
at JSON.parse (<anonymous>)
at Object.parseResponse (init.combined.js:79:158977)
at Object.success (init.combined.js:79:157527)
at Object.handleTransactionResponse (init.combined.js:79:83326)
at init.combined.js:79:82987
Because of this, my friend is locked out of their account because they cannot fix the password, even though they have access to their email.